NewAir Review - Beverage and Wine Coolers, Air Conditioners and More

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Angie Long

Updated Aug 17, 2020

Compact appliances are a welcome addition to any home. They enable those who own them to heat or cool specific rooms, chill beverages, and much more. One home appliance brand that has their niche of home appliances refined to excellence is NewAir.

NewAir provides customers with cooling solutions, from wine and beverage fridges to ice makers. Keep reading this NewAir review to get a closer look at who they are, what they do, and for their overall review.

NewAir Review

What Sets NewAir Apart from Competitors?

When shopping for compact home appliances, consumers have several different options to choose from. NewAir stands out from the competition by offering a unique blend of high-quality products paired with excellent customer service. NewAir has unparalleled expertise in compact appliances, as this has been NewAir's focus since it was first created.


This translates to a stellar offering of compact appliances that includes virtually every type you can imagine. For example, NewAir sells products like:



In addition to offering a wide-variety of high-quality compact appliances, NewAir also makes them incredibly easy to purchase. Instead of visiting a specialty retailer, all you need to do is visit the company’s website. Once there, you’ll be able to quickly find what you’ve been searching for. NewAir ensures this by allowing customers to shop by price, product type, and search. It’s difficult to imagine a more convenient compact appliance shopping experience than this.

NewAir even offers several excellent financing options for customers who don’t want to pay the full price of their purchase right away. They offer payment plans with affordable rates for payment over 6, 12, or 24 months. To apply, simply fill out a quick application here and they’ll provide you with personalized rate options right away.

Additionally, NewAir is the compact appliances company you can feel good about supporting. They regularly give back through charitable donation and outreach. The company has partnered with the Salvation Army, Special Olympics, and American Red Cross just to name a few. NewAir is equally committed to treating its employees well. They do this by emphasizing a culture that prioritizes work-life balance.

All of these factors combine to make NewAir a company that’s worth shopping at. Doing so will enable you to purchase the products you want conveniently and affordably. Add NewAir’s support of its employees and the support of a wide variety of charities, and you have a company that truly stands out from the competition.


NewAir Company Info

NewAir was founded more than 15 years ago by its current CEO Luke Peters. He built the company into what it is today from the humble roots of his small garage. Back then, NewAir only sold portable air conditioners and evaporative coolers. They’ve since expanded to offer compact appliances for the whole house.

You’ll find the experience of shopping at NewAir incredibly easy. To find the compact appliances you want, just visit their website, add them to your cart, and check out. Once you do, you’ll be able to choose between several different shipping options. 

If you spend over $250, then you’ll qualify for free standard ground and freight shipping as long as you live within the 48 contiguous states. NewAir also gives its customers the option of paying extra for expedited shipping. This is an excellent way to get the products you want to be delivered straight to your doorstep even faster.

Consumers who are unhappy with their NewAir purchases will find returns easy. The company has instituted a “No Hassle” return policy, which essentially guarantees consumers a refund as long as they send their products back within 30 days of receiving them and certain other conditions are met. 


However, the downside to this policy is that NewAir does charge a 15% restocking fee for items that weigh over 80 lbs. Therefore, you may not receive a full refund if you return a product that you purchased from NewAir.

Of course, you don’t have to return your product if it doesn’t work. The company also attaches a one-year limited warranty to everything it sells. Within that time frame, NewAir will replace any parts on your appliance that prove to be defective in either materials or workmanship. It’s another way they’re making shopping for compact appliances online easier.

NewAir FAQs

How can I contact NewAir?

NewAir prides itself on its strong customer service. To that end, they’ve made their support staff available through live messenger, email, and phone. Simply visit this page to learn more.

Does NewAir offer warranties?

Yes, every product the company sells comes with a limited one year warranty, which covers replacement parts as long as certain conditions are met.

Does NewAir offer free shipping?

Yes, your order will qualify for free shipping as long as you spend at least $250 and live within the 48 contiguous states.


Does NewAir accept returns?

You can return your product to NewAir within 30 days of receiving it. However, you will have to pay a 15% restocking fee if the item(s) you’re returning weighs over 80 lbs.

NewAir Pros and Cons

Pros

  • Wide and varied selection of compact appliances
  • Free shipping
  • Free 1-year warranty for all products
  • Excellent customer service
  • Support a charitable cause with your purchase
  • Shipping insurance available (separate from warranty)

Cons

  • 15% restocking fee for returns 80+ lbs
  • Warranty exclusions for power failure, damage in transit and commercial/industrial applications

NewAir Overall Review - 4.7/5

If you’re in the market for new compact appliances, then NewAir is an excellent company to purchase them from. They have a wide selection, affordable prices, and can even ship your products to you for free. When combined with their excellent customer service, features like these make NewAir stand out from the competition.

However, NewAir isn’t perfect. Their refund policy is such that you may not be able to receive a full refund for your order, even if you return the products within the specified 30-day window. Additionally, although the company’s free 1-year warranty is generous, there are several different ways it can be rendered meaningless through no fault of the consumer. On the whole, NewAir is an excellent online vendor of compact appliances and one that any customer should consider purchasing from.

About the Author

Angie Long

Samantha lives in the quaint college town of Indiana, Pennsylvania and works full-time as a freelance writer. In her spare time, she loves to write poetry, lead the creative team at her church, sling cocktails, and hangout with her family and friends.

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