Top 5 Best Online Pet Stores Reviewed in 2019

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Tiffany Douglas

Updated Aug 22, 2019

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Best Overall

Chewy

Biggest Impact Charity

PetSmart

Best for Extra Services

Petco

Best for Pet Meds

1-800-PetMeds

The List Of The Best Online Pet Stores

5 Online Pet Stores Considered 5 Top Picks
Name Rating Pets Covered Pet Pharmacy Autoship
Chewy Dogs
Cats
Fish
Birds
Small Pets
Reptiles
Horses
Yes Yes + discount
PetSmart Dogs
Cats
Fish
Birds
Small Pets
Reptiles
No Yes + discount
Petco Dogs
Cats
Fish
Birds
Small Pets
Reptiles
Yes Yes
1-800-PetMeds Dogs
Cats
Horses
Exclusively No
Only Natural Pet Dogs
Cats
No Yes + discount

Intro

Finding the right online pet store to purchase pet supplies from can come down to multiple factors including the quality of products, the ability to autoship items like dog or cat food, the availability of important pet medications and more. Narrowing down the options can be a bit daunting, but there are some clear industry leaders we recommend starting with. In this review, we've highlighted a few of the most popular online pet stores and reviewed each for their strengths and weaknesses. Be a good pet owner and find the right online pet shop to purchase your pet supplies from!

Best Overall

Chewy

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When it comes to convenience and low prices, it's hard to beat Chewy. Chewy hasn't been around as long as major online pet shops like Petco and PetSmart, but they already have many thousands of happy customers that vouch for them online and otherwise. You can shop pet supplies for a wide range of pets, including dogs, cats, rabbits, guinea pigs, reptiles, horses and more. 

Sign up for Chewy autoship and you'll receive the products you use every day at regular intervals. This helps prevent running out of important items needed to care for a pet. Plus, customers can enjoy additional savings with the autoship discount!

Chewy also has a pharmacy and many of these products can be added to your autoship order as well. All orders over $49 receive 1-2 Day Shipping for free! Learn more about Chewy in our Chewy review.

Chewy is also passionate about giving back and doing their part to ensure healthy lives for animals across the United States. In 2018, over 11 million pounds of pet supplies and pet food were donated in cities around the country. Additionally, Chewy also helps support over 3,000 non-profits as part of their Rescue+Shelter Network. 

Pros

  • Additional savings with autoship
  • Free 1-2 Day Shipping on orders $49 and over
  • Wide range of pets

Cons

  • No shipping to Hawaii or Alaska
  • PayPal not accepted

Biggest Impact Charity

PetSmart

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PetSmart is a nationally recognized name. They opened their first physical location in the late 80s and today have a presence in every state plus the District of Columbia. They sell a variety of affordable pet supplies for typical household pets, plus they also sell animals like reptiles, fish, birds and other small pets, depending on the location. 

PetSmart locations offer a variety of services in addition to pet supplies, including grooming, training, adoption and more, also depending on the location.

Ordering online and picking your order up in-store will enable you to save 5% on every order. PetSmart also offers a wide variety of other deals that can be accessed at any time.

PetSmart repeat delivery allows customers to select certain items needed most often and have them shipped at regular intervals. Find food, toys, treats and more, from all of the major brands online at PetSmart. You can shop by brand or by pet at the PetSmart online pet shop. The PetSmart Treats rewards program earns customers 8 points for each dollar spent both online and in stores. Treats members can use these points on future purchases and also receive other benefits like exclusive deals.

PetSmart Charities is PetSmart's way of giving back and has been in operation since 1994. The goal consists of three parts including connecting pets and people, fighting pet homelessness and strengthening local communities. They've helped over 8 million pets get adopted in Canada and the US!

Pros

  • Covers a wide range of pets
  • Variety of pet services at physical locations
  • Pick up in-store shipping option

Cons

  • No pharmacy
  • In-store employees have basic animal knowledge

Best for Extra Services

Petco

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Petco is another well-known pet supply store with an established presence both online and in physical locations around the country. They offer brand name products for a variety of pets including dogs, cats, reptiles, birds and more. Petco locations offer many additional services, such as veterinary, training, sitting and more.

It's possible to purchase small pets at many Petco stores. Additionally, those interested in adopting a cat or dog are encouraged to come to a Petco adoption event. Find a local Petco store near you and see when the soonest event is to adopt a new pet!

Petco offers one of the best deals we've seen for in-store pickups. Order online and have your purchase readied at a store for pickup and you'll enjoy a 10% discount. Repeat delivery is also available from Petco but does not include any special discount on future orders. First-timer users of repeat delivery will receive a 30% one-time discount. Repeat delivery orders ship free. You can also add one-off items, like a toy or a special treat, to future repeat delivery orders and those items will ship for free as well.

Instead of saving money on repeat delivery, customers earn rewards. Petco Pals Rewards is a rewards program allowing customers to earn 1 point for every dollar spent. Save 100 points for a $5 voucher. 

Petco also gives back to the community through the Petco Foundation. Over 6 million pets have been adopted and $250 million invested as part of this program!

Pros

  • Pharmacy available online
  • Wide range of pets covered
  • Pet services available at physical locations

Cons

  • No in-store return of pharmacy orders
  • Inexperienced staff in-stores

Best for Pet Meds

1-800-PetMeds

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When it comes to pet medications, 1-800-PetMeds is a leading choice for obvious reasons. They carry a humongous inventory of medications for cats, dogs and horses. Unfortunately, animals like birds, reptiles and small pets are not covered by the medications stocked at 1-800-PetMeds online pet shop.

Find medications for flea & tick, heartworm, pain, joints, skin & coat and more at 1-800-PetMeds. You can also find vitamins and medications for dental care. If there's something you need to fix a problem your pet is having, 1-800-PetMeds likely has it. 

Customers of their online pet store will enjoy free shipping on orders over $49 plus, all purchases are backed by a 100% satisfaction guarantee. If you (or your pet) aren't happy with the meds, return them for a full discount. You can always find a 1-800-PetMeds coupon to use on purchases, thus helping you save money.

1-800-PetMeds does not sell any treats, food or accessories. If you'd like to shop from a merchant who offers both a pharmacy and pet supply, we would recommend another option on our list like Chewy or Petco. 

Pros

  • Fast, affordable pet medication
  • Free shipping on orders $49+
  • All products 100% satisfaction guaranteed

Cons

  • No autoship option
  • No pet supplies available
  • Small pets and reptiles not covered

Best All-Natural Pet Supply

Only Natural Pet

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Leading a healthy and balanced life is as essential for the longevity of pets as it is for humans. Using natural products is a good way to help ensure a healthy life and Only Natural Pet is an online pet store committed to the cause. Only Natural Pet carries natural pet supply products for cats and dogs including wet and dry food, treats, certain medications, gear and accessories, and wellness.

Only Natural Pet prides itself on extensively researching their pet supply inventory so you don't have to. Products found at Only Natural Pet online and in-store are non-GMO, sustainably sourced and 100% carbon neutral. Purchases are also backed by a 100% satisfaction guarantee.

Signing up for auto-delivery with Only Natural Pet means saving money on every order. You'll save 10-15% when you sign up for auto-delivery, plus you'll receive free shipping on orders $69+.

Only Natural Pet also has a rewards program which allows customers to accumulate 5% on all purchases to be used towards future purchases. This program is called the Perks Rebate Program.

Pros

  • Natural, healthy products only
  • Sign up for autoship and save
  • 5% back rewards program
  • Focus on sustainability

Cons

  • Limited pets covered
  • No pharmacy or pet meds

Buying Guide

About the Author

Tiffany Douglas

Tiffany Douglas lives in Seattle and enjoys the rainy days. You can find her reading the hottest crime thriller or exploring the Pacific Northwest outdoors when she’s not writing!

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About the Author

Tiffany Douglas

Tiffany Douglas lives in Seattle and enjoys the rainy days. You can find her reading the hottest crime thriller or exploring the Pacific Northwest outdoors when she’s not writing!

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share this

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